About us

Lending advice shaped around real lives, not just numbers.

WHY Indigo Finance

I founded Indigo Finance in 2011 to challenge the traditional view of mortgage broking.

I believe lending advice should be strategic, transparent, and personal, helping people understand their options and make confident decisions without pressure or overwhelm.

After moving to Australia from the UK in 2005, I found my calling in the mortgage industry and developed a deep appreciation for the role property plays in Australian people’s lives. Indigo Finance was built on the values of care, passion, and integrity, and those values continue to guide everything we do.

Today, we support clients across residential and commercial lending, including many small business owners. While we’re proud of how the business has grown, our true measure of success is the long-term outcomes we help our clients achieve.

At Indigo Finance, we see ourselves not as intermediaries, but as educators, advisors, and long-term partners in your financial journey.

Melanie Cunliffe from Indigo Finance

Melanie Cunliffe

Founder – Indigo Finance

WHAT OUR industry says

Out of 16,000+ brokers in Australia, Indigo Finance has been a finalist for numerous awards.

Award logo - Finalist - Australian Brokering Awards - Customer Service 2016
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Award logo - 2022 Top 100 Broker
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Award logo - Comm Bank Platinum Broker
Award logo - LMG 2023 Choice Platinum Achiever
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OUR mission

Borrowing decisions can feel overwhelming. Our role is to remove the stress and uncertainty by offering thoughtful guidance, genuine choice and lending strategies built around real lives, not just numbers.

At Indigo Finance, we believe borrowing is about more than securing a loan. It’s about making considered decisions today that support the life you want tomorrow. We listen first, take the time to understand what matters most, and design lending solutions that reflect your priorities, your plans and your future.

Our purpose is to bring clarity, confidence and calm when the stakes are high. We support our clients not just now, but well into the years ahead.

OUR values

01 Care

We listen, support, and put people first.

02 Integrity

Honest advice, always in our clients’ best interests.

03 Passion

We care deeply about the work we do and the outcomes we deliver.

04 Make it happen

We take ownership and follow through.

05 Growth mindset

Always learning, improving, and evolving.

MEETthe team

You will work with real people who genuinely care about your outcome

Melanie Cunliffe

Founder & Director

Melanie Cunliffe
Founder & Director

Melanie founded Indigo Finance in 2011 with a passion for delivering thoughtful, client-first lending advice. She is dedicated to helping individuals and families feel confident, informed, and supported as they build long-term financial security.

Larissa Goldsmith

Business Support Coordinator

Larissa Goldsmith
Business Support Coordinator

Larissa brings over 20 years of experience across finance, stockbroking, financial planning, insurance, and mortgages. She supports Melanie in leading Indigo Finance, ensuring smooth operations and strong organisational foundations.

Ankeet Hindocha

Senior Lending Adviser

Ankeet Hindocha
Senior Lending Adviser

Ankeet is a Senior Lending Adviser known for his calm, analytical approach and genuine care for his clients. He supports individuals and businesses across all residential and commercial lending, delivering tailored strategies that meet immediate needs and long-term financial growth and stability.

David Ramyan

Lending Adviser

David Ramyan
Lending Adviser

David Ramyan brings eight years of Macquarie Bank experience to residential and commercial lending, offering calm, client-focused advice and genuine care to support clients throughout the finance process.

Emily Nimeh

Client Services Manager

Emily Nimeh
Client Services Manager

Emily brings over 12 years of mortgage industry experience and a genuine passion for helping clients feel supported throughout the process. She’s known for her care, organisation, and ability to make every transaction feel seamless and stress-free.

Verushka Montesanti

Settlements Co-ordinator

Verushka Montesanti
Settlements Co-ordinator

Verushka specialises in settlements and post-settlement support, ensuring every loan completes smoothly. Known for her efficiency, clear communication, and proactive care, she helps clients feel confident from approval through to settlement.

Jody Bou-Karroum

Client Manager

Jody Bou-Karroum
Client Manager

Jody is a dedicated Client Manager committed to delivering organised, responsive support throughout the lending journey. She ensures clear communication, smooth coordination, and a positive experience for every client.

Lisa Bradley

Client Manager

Lisa Bradley
Client Manager

Lisa brings extensive mortgage industry experience to her role as Client Manager, combining genuine care with exceptional organisation to guide clients smoothly through their lending journey from start to finish.

Mark Oliveros

Senior File Manager

Mark Oliveros
Senior File Manager

Mark manages loan applications from preparation through to submission and documentation. With strong attention to detail and lender coordination, he ensures every file is accurately packaged and progresses efficiently toward approval.

AlJohn "AJ" Jimenez

File Manager

AlJohn "AJ" Jimenez
File Manager

AJ supports the preparation and management of loan applications, ensuring files are complete and ready for submission. His attention to detail and collaborative approach help keep applications organised and progressing smoothly.

Shubhanshu Tiwari

File Manager

Shubhanshu Tiwari
File Manager

With over five years’ experience in Australian mortgage lending, Shubhanshu specialises in credit analysis, income verification, and loan assessments, supporting accurate, compliant lending decisions and a smooth application-to-approval process.

Roselly Zaballero

Lending Assistant

Roselly Zaballero
Lending Assistant

Roselly supports the team with annual loan reviews, pricing requests, and valuations. With strong organisation and attention to detail, she helps keep files accurate and lending processes running smoothly behind the scenes.

Eugene Velasco

File Manager

Eugene Velasco
File Manager

Eugene brings over three years’ experience in Australian residential and commercial lending. With strong attention to detail, he is passionate about delivering quality support and helping clients achieve their financial goals.

Access to over 60 lenders

Senior advisers with over 15 years experience

Thousands of successful approvals

Award winning lending specialist

WHAT OUR clients say

GIVING back

Your Loan Helps Build Classrooms

When you choose Indigo Finance, your loan does more than support your property goals, it helps create safer learning spaces for children who need them most.

Through our partnership with B1G1 (Buy 1 Give 1), every loan financed through Indigo Finance contributes directly to Classrooms for Hope, an initiative rebuilding schools in Indonesia using recycled plastic bricks.

In 2018, devastating earthquakes in Lombok destroyed hundreds of schools, leaving many children learning in temporary shelters. While rebuilding continues, more than 200 schools still need safe, permanent classrooms.

That’s where your loan makes a difference

For every loan we finance, Indigo Finance donates 10 bricks made from recycled plastic waste to help build earthquake-resistant classrooms. Each classroom removes 2–3 tonnes of plastic from the environment and can be constructed in as little as eight hours.

Your loan helps:
  • Create safe places for children to learn and grow
  • Reduce plastic waste in the environment
  • Support sustainable, long-term education outcomes

It’s a simple idea with real impact, turning everyday lending into meaningful change, one loan and one brick at a time. We are very proud to be a part of this initiative.

Ready to talk through
your plans?

Contact our experts to get tailored lending support designed to meet your needs.